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Frequently Asked Questions
Answers to common queries about our services and how we can assist you.
Yes! 2% of all profits currently go to Supportdogs.org (charity number:1088281) to find out more about this charity please visit them here: http://www.supportdogs.org.uk/.
Due to Animal tales being a small business we are relying on ordering on demand, current processing times will be between 5-7 business days and then products will be shipped via Royal Mail or Evri.
This journal is designed for dogs of all ages, from playful puppies to cherished seniors. It’s perfect for first-time dog owners capturing their pup’s adventures and for those wanting to celebrate the golden years of a beloved companion. Packed with engaging prompts and activities, it offers plenty of ways to document the special moments that make your dog’s life unforgettable!
When adding images to your book we recommend printing 3×3 inches for the large pictures and 2×2 inches for the rest.
There are 13 topics to fill in for your book all dedicated to recording memories. These include: Favourite things, birthdays, events and holidays, writing prompts and much more!
For health tracking we provided sections in the journal for you to fill our such as vaccination records, vet visits and flea and worming treatments. So all of your records can be kept in one place.
Breeders and people who are looking to purchase more than 5 books at a time please contact [email protected] to request a discount code for your order.
We offer shipping via Royal Mail and Evri, all packages are fully tracked and insured. All prices can be found at the checkout.
Please contact us for returns via the contact page or via [email protected], Returns are accepted within 30 days of delivery provided the item is in an unused condition, a pre paid label will be provided at a £2 deduction to the overall refund. View our full refund policy here.